| Patent Number |
Title Of Patent |
Date Issued |
| 7406426 |
System and method for integrated customer management |
July 29, 2008 |
| An automated system and method for customer management deploys customer databases to profile customer service requests for distribution to appropriately assigned agent representatives. The representatives adopt particular roles according to customer care volume, inquiry type, time of |
| 7373304 |
System and method for integrated customer management |
May 13, 2008 |
| An automated system and method for customer management deploys customer databases to profile customer service requests for distribution to appropriately assigned agent representatives. The representatives adopt particular roles according to customer care volume, inquiry type, time of |
| 7269567 |
System and method for integrated customer management |
September 11, 2007 |
| An automated system and method for customer management deploys customer databases to profile customer service requests for distribution to appropriately assigned agent representatives. The representatives adopt particular roles according to customer care volume, inquiry type, time of |
| 6965865 |
System and method for integrated customer management |
November 15, 2005 |
| An automated system and method for customer management deploys customer databases to profile customer service requests for distribution to appropriately assigned agent representatives. The representatives adopt particular roles according to customer care volume, inquiry type, time of |
