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Inventor: Sikand; Parminder S.
Address: Richmond, CA
No. of patents: 2
Patents:
| Patent Number |
Title Of Patent |
Date Issued |
| 5515421 |
Automatic batch broadcast system |
May 7, 1996 |
| A method and apparatus is shown for holding callers in a queue for the broadcast of a message. Callers are assembled by a common attribute such as a caller I.D. The callers are assembled in a queue according to this attribute and according to a suitable priority process. Once the callers |
| 5025468 |
Computerized system for incoming calls |
June 18, 1991 |
| In a telephone automatic call distribution system (ACD), incoming telephone calls are assigned to a queue. Additionally, announcements are peridically provided to the incoming callers usually notifying the caller the system is processing the call and the manner of such processing. The nu |
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