| Patent Number |
Title Of Patent |
Date Issued |
| 7620744 |
Method and system for diagnosis and control of machines using connection and connectionless mode |
November 17, 2009 |
| A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of |
| 7620718 |
System and method to provide integrated device, user, and account information to users |
November 17, 2009 |
| A system and method for managing and servicing a device communicatively coupled to a network, including: receiving device information, including alert information and status information, from the device over the network; storing the received device information; storing business conte |
| 7620717 |
Method and system for remote diagnostic, control and information collection based on various com |
November 17, 2009 |
| A method, system, and program product for communicating with machines connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or fr |
| 7617311 |
Method and system of remote diagnostic, control and information collection using a dynamic linke |
November 10, 2009 |
| A method, system and computer program product for (1) collecting information from a remote application unit and/or (2) diagnosing or controlling the remote application unit. By supporting dynamic generation of multiple data formats and/or multiple communication protocols, a computer |
| 7613802 |
Creating devices to support a variety of models of remote diagnostics from various manufacturers |
November 3, 2009 |
| The present invention relates to creating device objects for maintaining communication between a interfacing device and a controlling device. These device objects are software object or software programs that are created according to information that is queried from the interfacing d |
| 7613549 |
Approach for managing power consumption in buildings |
November 3, 2009 |
| An approach for managing power consumption in a building includes receiving a signal that indicates that a user has entered or left the building. In response to receiving the signal, one or more resources in the building are transitioned between a first state and a second state. When |
| 7610374 |
Method of initializing a data processing object associated with a communication protocol used to |
October 27, 2009 |
| A method, system, and computer program product for initializing at least one data processing object associated with a communication protocol used to extract status information related to a monitored device communicatively coupled to a network, including accessing the monitored device |
| 7610372 |
Method and system for managing vendor and model information in a multi-protocol remote monitorin |
October 27, 2009 |
| A method, system, and computer program product for managing information used by a plurality of communication protocols to extract status information related to a monitored device among distinct devices communicatively coupled to a network. The method includes selecting a communicatio |
| 7606894 |
Method and system for determining the type of status information to extract from networked devic |
October 20, 2009 |
| A method, system, and computer program product for managing information used by a plurality of communication protocols to extract status information related to a monitored device among distinct devices communicatively coupled to a network. The method includes selecting a communicatio |
| 7606882 |
Method for obtaining an identifier of a monitored device |
October 20, 2009 |
| The present invention relates to determining the unique identification of an interfacing device. The interfacing device is first queried utilizing the hierarchical relationship of the interfacing devices communication means to acquire the unique identification. If this querying is un |
| 7596749 |
Method and system for script processing in script implementation of HTTP to obtain information f |
September 29, 2009 |
| A method, system, and computer program product for extracting status information from within a script of a web page stored on a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes the steps of obtaining, based on vendor and |
| 7581000 |
Monitoring device having a memory containing data representing access information configured to |
August 25, 2009 |
| A monitoring device having a memory containing data representing access information configured to be used by a selected communication protocol to extract information related to a monitored device among distinct devices communicatively coupled to a network, including: a processor configur |
| 7580985 |
Verification method of manufacturer and model for remote diagnostics, maintenance and control sy |
August 25, 2009 |
| The present invention relates to querying an interfacing device to determine the manufacturer and model of the interfacing device. The querying is accomplished by first inputting signals with known communication means of particular manufacturers. By comparing the responses of the int |
| 7574654 |
Application unit monitoring and reporting system and method |
August 11, 2009 |
| A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of c |
| 7574503 |
Method and system for using abstract classes to extract status information from networked device |
August 11, 2009 |
| A method, system, and computer program product for extracting, for a selected communication protocol, status information related to a monitored device communicatively coupled to a network, including accessing the monitored device using the selected communication protocol to obtain at |
| 7574489 |
System, method, and computer program product for extracting information from remote devices thro |
August 11, 2009 |
| There is provided a method, system, and computer program product for extracting information related to a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes: retrieving, from a first memory, vendor and model information of t |
| 7555556 |
System, computer program product and method for using a wireless device to control a wireless ne |
June 30, 2009 |
| Method, system and computer readable medium for use in a first wireless device for controlling a second wireless device. The method includes obtaining an address of the second wireless device via a limited access connection, obtaining identification information of the second wireless |
| 7552111 |
System, method, and computer program product for identification of vendor and model name of a re |
June 23, 2009 |
| There is provided a method, system, and computer program product for extracting information related to a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes: retrieving, from a first memory, vendor and model information of t |
| 7536450 |
System, method, and computer program product for sending remote device configuration information |
May 19, 2009 |
| In a monitoring system for networked devices, a system, method, and computer program product for obtaining a globally-unique identifier for a network device, and sending the same to a central monitor responsible for monitoring devices on multiple networks. A remote monitoring workstation |
| 7536313 |
Automated management of development project files over a network |
May 19, 2009 |
| A technique is provided for managing a project schedule for a development project based on the aggregation of individual task schedules, where the individual task schedules are updated based on inspection results from two or more inspectors specified to inspect a project task product. Th |
| 7533344 |
Application unit monitoring and reporting system and method |
May 12, 2009 |
| A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of c |
| 7533333 |
Object-oriented method and system of remote diagnostic, control and information collection using |
May 12, 2009 |
| A system, method and program product for diagnosing, controlling and collecting information from devices. Information regarding events of each one of a plurality of target applications executing in an application unit is collected and formatted into one of multiple data formats for t |
| 7533167 |
Method for efficiently extracting status information related to a device coupled to a network in |
May 12, 2009 |
| A method, system, and computer program product for efficiently extracting status information related to a remotely monitored device communicatively coupled to a network, including determining requested first status values to be obtained from the device using a first communication protoco |
| 7533086 |
System, method, and computer program product for obtaining vendor identification of a remote dev |
May 12, 2009 |
| There is provided a method, system, and computer program product for extracting information related to a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes: retrieving, from a first memory, vendor and model information of t |
| 7526546 |
Method and system for use of abstract classes for script implementation of HTTP to obtain inform |
April 28, 2009 |
| A method, system, and computer program product for extracting status information from within a script of a web page stored on a monitored device using an abstract class interface, the abstract class interface including a first function configured to obtain support information used to |
| 7519729 |
Method and apparatus for monitoring remote devices through a local monitoring station and commun |
April 14, 2009 |
| A method and apparatus for monitoring at least one network connected device (monitored device) using a controller is disclosed. Initially, the controller/monitoring system attempts to establish communication with the monitored device. If the controller cannot be configured to interface |
| 7519706 |
Method and system of remote monitoring and support of devices, including handling email messages |
April 14, 2009 |
| In a system for remotely monitoring networked devices and appliances, email messages are sent across networks, the email messages containing configuration, status or other information. For flexibility, it is desirable to quickly and easily change the message type designation, and to |
| 7519698 |
Method and system for extracting information from networked devices in a multi-protocol remote m |
April 14, 2009 |
| A method, system, and computer program product for storing information configured to be used for a plurality of communication protocols to extract status information related to a monitored device among distinct devices communicatively coupled to a network, including: retrieving, from |
| 7516193 |
Method and system for diagnosing, collecting information and servicing a remote system |
April 7, 2009 |
| A monitoring system, method, and computer-program product tracks events and device states in a device and sends those events and states to a remote central service center using an Internet access module. The remote central service center monitors the received events and states for errors |
| 7512681 |
Database for multiple implementation of HTTP to obtain information from devices |
March 31, 2009 |
| A method, system, and computer program product for extracting status information related to a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes the steps of retrieving, from a first memory, vendor and model information of |
| 7509380 |
Method and system for diagnosis and control of machines using connectionless modes having delive |
March 24, 2009 |
| A method and system for retransmitting messages using an alternate mode of communication when an original mode of communication is determined to be unsuccessful. A message is first transmitted using a connectionless-mode of communication such as by using an Internet electronic mail messa |
| 7506048 |
Method and system for monitoring network connected devices and displaying device status |
March 17, 2009 |
| A method of monitoring a device among distinct devices communicatively coupled to a network is described. The method includes the steps of accessing a device, receiving information from the accessed device, parsing the received information to extract parameter values representing an |
| 7502852 |
Method and system for script implementation of HTTP to obtain information from remote devices |
March 10, 2009 |
| A method, system, and computer program product for extracting status information related to a monitored device communicatively coupled to a network using an HTTP communication protocol. The method includes the steps of retrieving, from a first memory, vendor and model information of |
| 7502848 |
Method of creating a data processing object associated with a communication protocol used to ext |
March 10, 2009 |
| A method, system, and computer program product for creating a data processing object associated with a communication protocol used to extract status information related to a monitored device communicatively coupled to a network, including accessing the monitored device using the comm |
| 7500005 |
System, computer program product and method for managing and controlling a local network of elec |
March 3, 2009 |
| A system method and computer program product for setting up a wireless electronic device to join a wireless local area network (LAN). The method upon which the system and computer program product is based includes sending a setup request from the wireless electronic device to a control |
| 7500003 |
Method and system for using vectors of data structures for extracting information from web pages |
March 3, 2009 |
| In a communication system having one or more monitored devices communicatively coupled to a monitoring system, a method of obtaining status information of a monitored device is described. The method includes creating a communication session using HTTP protocol with the monitored devi |
| 7490146 |
System, method, and computer program product for collecting and sending various types of informa |
February 10, 2009 |
| In a monitoring system for networked devices, a system, method, and computer program product for collecting and sending information related to monitored devices. When a first type of information is collected and not reported to a central monitoring workstation, the collected informat |
| 7467195 |
Method and system for extracting status information from networked devices using the SNMP protoc |
December 16, 2008 |
| A method of extracting, using SNMP, information associated with a monitored device communicatively coupled to a network, including parsing an access string to determine whether the access string is empty, and to determine whether the access string includes a first predetermined string |
| 7464279 |
Pre-activation of network devices |
December 9, 2008 |
| An approach for pre-activating network devices includes using prior usage of a network device to estimate times when the network device will be used in the future. The network device is then pre-activated, i.e., transitioned to an active operational state, prior to the estimated times |
| 7457889 |
System using an internet application for monitoring an image-forming device |
November 25, 2008 |
| A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of |
| 7451247 |
System using internet application for monitoring image-forming device and sharing device informa |
November 11, 2008 |
| A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of |
| 7447809 |
System using internet application for monitoring metering device and sharing metering informatio |
November 4, 2008 |
| A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of |
| 7447790 |
Method and system for initializing protocol information used to extract status information from |
November 4, 2008 |
| A method, system, and computer program product for managing information used by a plurality of communication protocols to extract status information related to a monitored device among distinct devices communicatively coupled to a network. The method includes selecting a communicatio |
| 7447770 |
Method and system for diagnosing, collecting information and servicing a remote system |
November 4, 2008 |
| A monitoring system, method, and computer-program product tracks events and device states in a device and sends those events and states to a remote central service center using an Internet access module. The remote central service center monitors the received events and states for errors |
| 7447766 |
Method for efficiently storing information used to extract status information from a device coup |
November 4, 2008 |
| A method, system, and computer program product for efficiently storing information configured to be used for a plurality of communication protocols to extract status information related to a remotely monitored device among distinct devices communicatively coupled to a network, includ |
| 7437452 |
Method and system for monitoring network connected devices with multiple protocols |
October 14, 2008 |
| A method of monitoring a network connected device among distinct devices. The method includes accessing a first database via a hardware access module, the first database is configured to support a plurality of communication protocols. The first database is stored with information use |
| 7428575 |
Method and system for communicating with a device attached to a computer using electronic mail m |
September 23, 2008 |
| A method, system, and computer program product for communicating with machines connected to a network. Information sent to or from the machines is transmitted using electronic mail. The electronic mail may be transmitted over the Internet, but also may remain within a local or wide a |
| 7421496 |
Method and system for diagnosis and control of machines using connectionless modes having delive |
September 2, 2008 |
| A method and system for retransmitting messages using an alternate mode of communication when an original mode of communication is determined to be unsuccessful. A message is first transmitted using a connectionless-mode of communication such as by using an Internet electronic mail messa |
| 7421474 |
Verification scheme for email message containing information about remotely monitored devices |
September 2, 2008 |
| The present invention relates to sending control or monitoring information between two hardware devices utilizing email. Control information relating to either a first hardware device or a second hardware device is determined. This information is incorporated into an email message. D |
| 7406432 |
Project management over a network with automated task schedule update |
July 29, 2008 |
| A technique is provided for generating a hierarchy used in managing a development project by generating schedule data for a task and generating reference data for the task, wherein the reference data references tasks at other levels of a hierarchy that represents relationships among task |
