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Inventor: Lee; Dooyong
Address: Middletown, NJ
No. of patents: 1
Patents:
| Patent Number |
Title Of Patent |
Date Issued |
| 4788715 |
Announcing waiting times in queuing systems |
November 29, 1988 |
| In an automatic call distributor system, calls waiting in a queue to receive attendant service are informed of the expected waiting time prior to connection to an attendant. This permits callers to defer a call if the queue is excessively long and they can place the call at a later time. |
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