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Inventor: Lanier; Charles D.
Address: Southlake, TX
No. of patents: 2
Patents:
| Patent Number |
Title Of Patent |
Date Issued |
| RE39302 |
Intelligent help system |
September 19, 2006 |
| An intelligent help system which processes information specific to a user and a system state is described. The system incorporates a monitoring device to determine which events to store as data in an historical queue. These data, as well as non-historical data (e.g., system state), are |
| RE37431 |
Intelligent help system |
October 30, 2001 |
| An intelligent help system which processes information specific to a user and a system state is described. The system incorporates a monitoring device to determine which events to store as data in an historical queue. These data, as well as non-historical data (e.g. system state), are st |
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