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Browse by: INVENTOR PATENT HOLDER PATENT NUMBER DATE
 
 
Inventor:
Krakau; Herbert B.
Address:
Elmhurst, IL
No. of patents:
15
Patents:












Patent Number Title Of Patent Date Issued
RE37001 Interactive call processor to facilitate completion of queued calls December 26, 2000
Call processing apparatus for queuing calling parties waiting to be connected to a service position, and for calculating queue position data or wait time data and transmitting the queue data to the calling parties. The queued calling parties can also reach alternate destinations by i
6044140 Computer controlled call processor March 28, 2000
Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems, with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-pre
5666401 Automated attendant call processor September 9, 1997
Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems, with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-pre
5303298 Automated attendant call processor April 12, 1994
Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premise PBX switching systems, with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-prem
5249219 Integration of voice store and forward facility September 28, 1993
Call completion apparatus is disclosed for enhancing the integration of voice store and forward facilities with calling parties attempting to complete telephone calls to a telephone switching system. The call completion equipment intercepts incoming calls, provides voice prompts to t
5166974 Interactive call processor to facilitate completion of queued calls November 24, 1992
Call processing apparatus for queuing calling parties waiting to be connected to a service position, and for calculating queue position data or wait time data and transmitting the queue data to the calling parties. The queued calling parties can also reach alternate destinations by i
5099509 Integration of voice store and forward facility March 24, 1992
Call completion apparatus is disclosed for enhancing the integration of voice store and forward facilities with calling parties attempting to complete telephone calls to a telephone switching system. The call completion equipment intercepts incoming calls, provides voice prompts to t
4975941 Call processor for facilitating call completions December 4, 1990
Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-premises
4955047 Automated attendant with direct inward system access September 4, 1990
Apparatus (24) for connecting an outside caller (10) to an extension (14) of a local exchange (16) having a direct inward system access (DISA) feature includes a processor (90) and a memory (93) coupled to the processor (90) for storing at least one predetermined security code. A dia
4935958 Busy/no-answer call completion equipment June 19, 1990
Apparatus for recognizing a telephone call supervision signal by comparing its frequency and cadence to the frequency and cadence of a previously learned call supervision signal is provided as part of call completion equipment (10). Call progress tone detector (50) receives a call su
4922526 Automated access facilities for use with key telephone systems May 1, 1990
A call processor (32) for intercepting incoming calls to a key telephone system (10) and returning a message to a calling party. A digital message storage unit (48) stores messages associating called parties with respective pseudo-telephone numbers so the calling party can input info
4850012 Automated access facilities for use with key telephone systems July 18, 1989
A call processor (32) for intercepting incoming calls to a key telephone system (10) and returning a message to a calling party. A digital message storage unit (48) stores messages associating called parties with respective pseudo-telephone numbers so the calling party can input info
4809321 Busy/no-answer call completion equipment February 28, 1989
Call completion equipment (10) is disclosed for use with a switching system (14) for assisting callers to complete telephone calls thereto. If a primary destination telephone set (16) is busy or does not answer, a message is transmitted from a message storage unit (54) to the calling
4696028 PBX Intercept and caller interactive attendant bypass system September 22, 1987
Disclosed is an intercept system for integrating the personalized services of switchboard attendants associated with on-premises PBX switching systems with the capabilities of the intercept system for allowing calling parties the opportunity to complete their own calls to the on-premises
4371754 Automatic fault recovery system for a multiple processor telecommunications switching control February 1, 1983
An automatic fault recovery system for a multiple processor control complex of a telecommunications switching system is disclosed. The fault recovery system has a hierarchical structure which deals with the occurrence of soft faults and localizes insofar as possible the effect of errors,










 
 
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