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Inventor: Henel; John
Address: Richmond, CA
No. of patents: 1
Patents:
| Patent Number |
Title Of Patent |
Date Issued |
| 5025468 |
Computerized system for incoming calls |
June 18, 1991 |
| In a telephone automatic call distribution system (ACD), incoming telephone calls are assigned to a queue. Additionally, announcements are peridically provided to the incoming callers usually notifying the caller the system is processing the call and the manner of such processing. The nu |
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