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Inventor: Gawrys; George W.
Address: Bridgewater, NJ
No. of patents: 2
Patents:
| Patent Number |
Title Of Patent |
Date Issued |
| 5008930 |
Customer definable integrated voice/data call transfer technique |
April 16, 1991 |
| In the present invention, a first agent terminal, of a group of multi-windowing agent terminals, answers an integrated voice/data call by (i) directly receiving and displaying call-related information from a communication system in a "Phone" window, and (ii) retrieving data informati |
| 4827500 |
Automatic speech recognition to select among call destinations |
May 2, 1989 |
| A method and apparatus for setting up a telecommunications call from a calling customer (caller) terminal to one of a plurality of call destinations through an interconnection network. The caller dials an 800 number. This number is identified in a first data base as indicating a plur |
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