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Inventor: Connelly; Jon Christopher
Address: Windsor, CO
No. of patents: 3
Patents:
| Patent Number |
Title Of Patent |
Date Issued |
| 7516362 |
Method and apparatus for automating the root cause analysis of system failures |
April 7, 2009 |
| A method for analyzing the root cause of system failures on one or more computers. An event is generated when a computer system detects a system failure. The cause of the failure is determined. The event, including the cause is transmitted from the computer system to a central repository |
| 7143415 |
Method for using self-help technology to deliver remote enterprise support |
November 28, 2006 |
| In a service-based remote support delivery system and method, service engineers supported by an analysis server receive incident reports from both personal computers and from unmanned servers within an enterprise. The incidents arise both from user-created reports of problems, from e |
| 6594786 |
Fault tolerant high availability meter |
July 15, 2003 |
| A fault tolerant availability meter includes agents for stand-alone computers and each node of a cluster. The agents monitor availability with timestamps and report uptime and downtime events to a server. Additionally, agents on nodes of a cluster monitor cluster, node and package av |
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