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Inventor: Charalambous; Salomi T.
Address: Holmdel, NJ
No. of patents: 1
Patents:
| Patent Number |
Title Of Patent |
Date Issued |
| 5530744 |
Method and system for dynamic customized call routing |
June 25, 1996 |
| A cooperative network/premises-based automatic call distributor system and method predicts changes in automatic call distributor status between periodic updates of the measured status obtained by a Telemarketing Operations Performance Management System (TOPMS). A call directed to a t |
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