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Browne; Andrew J.
Duluth, GA
No. of patents:

Patent Number Title Of Patent Date Issued
7046789 TracM-task and resource automation for call center management May 16, 2006
A relationship call center management system and method is used in a call center by a call center manager or supervisor. The relationship management system and method permits call center resources to be grouped into relationship profiles. A relationship key field corresponding to the

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