Resources Contact Us Home
Process for dynamic routing of customer contacts to service providers in real time

Image Number 7 for United States Patent #8200231.

A process for dynamic routing of customer contacts to service providers includes establishing accounts in a service provider contact system for a plurality of service providers. The plurality of service providers are permitted to bid against one another for providing goods and/or services to a customer. A contact list is created of service providers ranked from a lowest bidder service provider to a highest bidder service provider. A contact is received from a customer and routed from the customer to the lowest bidder service provider on the contact list. The service provider account receiving the contact and fulfilling the transaction is credited the amount bid by the service provider.

  Recently Added Patents
Semiconductor device having vertical channel
Magnetoresistive shield with coupled lateral magnet bias
Transistor and display device
Channel marking for chip mark overflow and calibration errors
Methods and devices for creating, compressing and searching binary tree
Puncture resistant fabric
System and method for reducing the risks involved in trading multiple spread trading strategies
  Randomly Featured Patents
Patient positioning device
Lens sheet, optical sheet, and backlight unit and display apparatus provided therewith
Projection type video display
Aluminum alloy with improved tribological characteristics
Method for fabricating compound semiconductor substrate having quantum dot array structure
Human-guided mapping method for mobile robot
Correction of a pseudo-range model from a GPS almanac
Thermal head
Network device monitoring with E-mail reporting
Remote control arrangement for a medical appliance