Resources Contact Us Home
Voice recognition method and apparatus using model number lookup

Image Number 7 for United States Patent #8126724.

A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for the non-unique product identifier, wherein the non-unique product identifies the product as a member of a defined product group; a product registration database including a plurality of different, non-unique product identifiers; a return policy storage that defines return policies for each of the non-unique product identifiers; and an arrangement that looks up a specific return policy for the non-unique product identified entered by the caller and provides information to the caller regarding return qualification for the product identified by the non-unique product identifier.

  Recently Added Patents
Multi-functional cellular telephone
Wearable ambulatory medical device with multiple sensing electrodes
Identification of Porphyromonas gingivalis virulence polynucleotides for diagnosis, treatment, and monitoring of periodontal diseases
Method and system for configurable pessimistic static XSL output validation
Magnetic recording medium, method of manufacturing the same, and magnetic recording/reproduction apparatus
Vehicle grille
Method and system for identification of grouping characteristics
  Randomly Featured Patents
Composition for rendering waste substances harmless
Packaging for panels, e.g. glass panels
Governor for small size vehicle
Washer pump provided with means for determining when the level of washer fluid is low
Method of removing silica or silicates from solids resulting from the strong acid hydrolysis of cellulosic and hemicellulosic materials
Television receiver
Processing scene objects
Nb.sub.3 Ge superconductive films
Error signal detection apparatus and method for optical recording/reproducing system
Ring laser gyro having two magnetic mirrors