Resources Contact Us Home
Voice recognition method and apparatus using model number lookup

Image Number 7 for United States Patent #8126724.

A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for the non-unique product identifier, wherein the non-unique product identifies the product as a member of a defined product group; a product registration database including a plurality of different, non-unique product identifiers; a return policy storage that defines return policies for each of the non-unique product identifiers; and an arrangement that looks up a specific return policy for the non-unique product identified entered by the caller and provides information to the caller regarding return qualification for the product identified by the non-unique product identifier.

  Recently Added Patents
Blur correction device and imaging apparatus
Integrated advance copper fuse combined with ESD/over-voltage/reverse polarity protection
Integrated disk driving module including a stepping motor integrally formed with a base unit
Vending machine
Optical switching device and communications system
System and method for secure power systems infrastructure communications
Data communication apparatus, method of controlling the same, program, and storage medium
  Randomly Featured Patents
Necktie manager
Method and system for detection of a tire's change of state
Optimized dynamic routing in an optical network
Method of manufacturing a semiconductor device having MOS transistor and bipolar transistor in mixture on the same substrate
Binary search engine and method
Printing control apparatus, printing control method, and program
Method for manufacturing a rotor unit for a synchro system
Local delivery of water-soluble or water-insoluble therapeutic agents to the surface of body lumens
Process for production of a water gas shift catalyst