Resources Contact Us Home
Voice recognition method and apparatus using model number lookup

Image Number 7 for United States Patent #8126724.

A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for the non-unique product identifier, wherein the non-unique product identifies the product as a member of a defined product group; a product registration database including a plurality of different, non-unique product identifiers; a return policy storage that defines return policies for each of the non-unique product identifiers; and an arrangement that looks up a specific return policy for the non-unique product identified entered by the caller and provides information to the caller regarding return qualification for the product identified by the non-unique product identifier.

  Recently Added Patents
Liquid crystal display device
Anti-GITR antibodies
Vending machine
Subscribing to content
Rose plant named `ESM R057`
Methods for selective reverse mask planarization and interconnect structures formed thereby
Electrifying roller
  Randomly Featured Patents
Weft selector mechanism
Method and apparatus for combined guidance, incorporating a register, of two continuously advanced foil strips
Data recording medium, data recording apparatus and method, and data reproducing apparatus and method
Articulating joint
Peer-to-peer name resolution protocol (PNRP) security infrastructure and method
Hematocrit sampling system
Automotive wheel
Method and apparatus for a multipurpose configurable bus independent simulation bus functional model
Apparatus and method of shimming a magnetic field
Highly conductive ion exchange polymer and process