Resources Contact Us Home
Voice recognition method and apparatus using model number lookup

Image Number 7 for United States Patent #8126724.

A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for the non-unique product identifier, wherein the non-unique product identifies the product as a member of a defined product group; a product registration database including a plurality of different, non-unique product identifiers; a return policy storage that defines return policies for each of the non-unique product identifiers; and an arrangement that looks up a specific return policy for the non-unique product identified entered by the caller and provides information to the caller regarding return qualification for the product identified by the non-unique product identifier.

  Recently Added Patents
Method and apparatus for operating an internal combustion engine in a homogeneous-charge compression-ignition combustion mode
Polymer-coated liquid packaging board, a package formed from it and the use of the polymer
Photovoltaic panel mounting system
Semiconductor device and fabricating method thereof
Interjurisdictional recording mechanism
Non-dud signature training cartridge and projectile
Method for the production of an immunostimulating mucin (MUC1)
  Randomly Featured Patents
Dual radiation targeting system
Integrated management system and method using enhanced remote communication protocol for controlling multi-type air conditioners
Solar panel assembly attachment apparatus
Spinning reel casting distance controller
Billard table or the like
Combination air sanitizer, soft surface deodorizer/sanitizer and hard surface disinfectant
Cap for a container
Clutchable pry bar
Manufacturing method for key tops