Resources Contact Us Home
Apparatus and method for remotely sharing information and providing remote interactive assistance via a communications network

Image Number 5 for United States Patent #8051178.

A system for providing collaborative browsing of information and interactive communications on the worldwide web. A customer may use the system for a co-browsing session with a customer assistance representative by simply providing an access number from an accessed web site to the customer service representative. The customer is transparently switched from a normal web site to a co-browsing web site merely by clicking on a button to request assistance. The co-browsing site includes software to periodically poll a server for synchronization purposes.

  Recently Added Patents
Flow cytometer having cell-sorting function and method of separating living cells
Flexible golf club grip
LED light
Cardiac tissue elasticity sensing
Biopolymer based on Lactococcus lactis NRRL B-30656, process for culturing Lactococcus lactis NRRL B-30656, and preparing the biopolymer
High flow stopper with vacuum and date indicators
Formation of layers on substrates
  Randomly Featured Patents
9-substituted 2-(2-n-alkoxyphenyl)-purin-6-ones
Automotive exhaust system incorporating venturi to reduce back pressure
Polymeric quaternary ammonium compounds and their uses
Touch signal transmission circuit for touch LCD
Turbine-generator protection system with electronic sampling filter
Apparatus and method for determining a likely word sequence from labels generated by an acoustic processor
Process for preparing phosphoric ester
Compact machine for the treatment of cord fabrics, in particular for dyeing
Auto-adaptive amplitude-equalizing arrangement for digital radio links
Communication terminals that vary a video stream based on how it is displayed