Resources Contact Us Home
Apparatus and method for remotely sharing information and providing remote interactive assistance via a communications network

Image Number 5 for United States Patent #8051178.

A system for providing collaborative browsing of information and interactive communications on the worldwide web. A customer may use the system for a co-browsing session with a customer assistance representative by simply providing an access number from an accessed web site to the customer service representative. The customer is transparently switched from a normal web site to a co-browsing web site merely by clicking on a button to request assistance. The co-browsing site includes software to periodically poll a server for synchronization purposes.

  Recently Added Patents
Method and apparatus for wireless transmission of diagnostic information
Method and apparatus for interactive distribution of digital content
Integrated circuit devices having conductive structures with different cross sections
Pixel structure of a solid-state image sensor employing a charge sorting method
Event-associating software application for accessing digital media
  Randomly Featured Patents
Transformer apparatus with rectifier
Printing system, printing apparatus, and job control method
Electron capture detector
System and method for improving performance of an IGCC power plant
System and method for managing maintenance of computer software
Method and kit for reducing the symptoms of peripheral vascular disease with topical progesterone
Stirrup member for nursing bra closure
Thermal record-erase head
Recovery of bitumen from tar sands sludge using additional water