Resources Contact Us Home
Apparatus and method for remotely sharing information and providing remote interactive assistance via a communications network

Image Number 5 for United States Patent #8051178.

A system for providing collaborative browsing of information and interactive communications on the worldwide web. A customer may use the system for a co-browsing session with a customer assistance representative by simply providing an access number from an accessed web site to the customer service representative. The customer is transparently switched from a normal web site to a co-browsing web site merely by clicking on a button to request assistance. The co-browsing site includes software to periodically poll a server for synchronization purposes.

  Recently Added Patents
Methods and systems for automated backups and recovery on multi-os platforms using controller-based snapshots
Antibodies to Clostridium difficile toxins
Integrated circuit testing with power collapsed
Nucleic acid sequences encoding secE/sec61-gamma subunits of protein translocation complexes
Neurostimulation system
Programmable computer mouse
Lubricant supplying device, process cartridge, and image forming apparatus
  Randomly Featured Patents
Bearing assembly for security and storm shutter
Method for detecting strength of receiving signals of users in a code division multiple access system
Method and apparatus for selective deep catalytic cracking of hydrocarbons
Binders for polydiene composite propellants
Clamping chuck for radially clamping workpieces with a cylindrical outer clamping surface
Interactive transporting system for moving people around in an environment
Flush control device
Laser deposition of cubic boron nitride films
Flexible wiring board, an intermediate product of a flexible wiring board, and a multi-layer flexible wiring board
Tuning apparatus