Resources Contact Us Home
Apparatus and method for remotely sharing information and providing remote interactive assistance via a communications network

Image Number 5 for United States Patent #8051178.

A system for providing collaborative browsing of information and interactive communications on the worldwide web. A customer may use the system for a co-browsing session with a customer assistance representative by simply providing an access number from an accessed web site to the customer service representative. The customer is transparently switched from a normal web site to a co-browsing web site merely by clicking on a button to request assistance. The co-browsing site includes software to periodically poll a server for synchronization purposes.

  Recently Added Patents
Programmable computer mouse
System and method of error reporting in a video distribution network
Load balancing in shortest-path-bridging networks
Integrated circuit packaging system with coupling features and method of manufacture thereof
Image forming apparatus, control method, and storage medium
Method of hydrothermal liquid phase sintering of ceramic materials and products derived therefrom
Semiconductor device
  Randomly Featured Patents
Roof construction of a vehicle body
Polymeric vehicle for providing solventless coating compositions
Method and apparatus for producing retreading envelopes
Environmentally friendly radio frequency identification (RFID) labels and methods of using such labels
Packet load monitoring by trunk controllers
Step mask
Hydraulic unit for anti-slip regulated braking systems
Multiple memory image display apparatus
Acoustic logging tool transducers
Rotary engine and turbine assembly