Resources Contact Us Home
Graphical call-route scripting system and method

Image Number 3 for United States Patent #7783030.

A method, system, and medium are provided for creating and modifying how communications requests are routed in a communications network. The method includes displaying a graphical user interface (GUI) that includes a canvas and a set of geometric shapes that correspond programmatic code segments. As geometric shapes are added to the canvas, code segments are automatically generated depending on the relationship ad arrangement of the shapes. The code segments form a call-routing script, which dictates how physical communications requests are routed. The system includes a route script execution engine (RSEE), a set of route scripts to be processed by the RSEE and to dictate call routing paths, and a graphical route-scripting interface (which includes an arrangement of graphical objects that correspond to a programmatic composition of the route scripts). The modified arrangement of the plurality of graphical objects translates to a modification of one or more of the route scripts, and thereby to a modification of one more call-routing paths.

  Recently Added Patents
Systems and methods for classifying electronic information using advanced active learning techniques
Device and method for arranging vials
Transmission apparatus and network protection method
Method and CTDevice for computer tomographic spiral scanning of a patient
Plural component proportioner
Method of sheet alignment and method of post-processing comprising the same and method of image formation
Oil extractor and the preparation method thereof
  Randomly Featured Patents
Curtain airbag for vehicle
Methods to select golden devices for device model extractions
Bilevel shared control for teleoperators
Method of authenticating mobile terminal
Aperture type fluorescent lamp
Electric universal drive
Multiple quantum well photodetector for normal incident radiation
Thorium-free coating for germanium IR window
Change-oriented spreadsheet application
Wash bag assembly