Resources Contact Us Home
Graphical call-route scripting system and method

Image Number 3 for United States Patent #7783030.

A method, system, and medium are provided for creating and modifying how communications requests are routed in a communications network. The method includes displaying a graphical user interface (GUI) that includes a canvas and a set of geometric shapes that correspond programmatic code segments. As geometric shapes are added to the canvas, code segments are automatically generated depending on the relationship ad arrangement of the shapes. The code segments form a call-routing script, which dictates how physical communications requests are routed. The system includes a route script execution engine (RSEE), a set of route scripts to be processed by the RSEE and to dictate call routing paths, and a graphical route-scripting interface (which includes an arrangement of graphical objects that correspond to a programmatic composition of the route scripts). The modified arrangement of the plurality of graphical objects translates to a modification of one or more of the route scripts, and thereby to a modification of one more call-routing paths.

  Recently Added Patents
High density molecular memory storage with read and write capabilities
Linerless labels
Normalized contextual performance metric for the assessment of fatigue-related incidents
AC/DC converter
Acoustic echo cancellation
Multi-bank queuing architecture for higher bandwidth on-chip memory buffer
Sensor chip, sensor cartridge, and analysis apparatus
  Randomly Featured Patents
Fe-based amorphous metal alloy having a linear BH loop
Image capturing apparatus, angle-of-view adjusting method and recording medium
Rotary type compressor having an intermediate pressure on a surface side of its compression member
Mirror mounted mobile telephone system
Plastic lens substrate and apparatus for and method of producing the same
Method of increasing drug oral bioavailability and compositions of less toxic orotate salts
Data translating memory system
Electrical connector for tapping into a fuse block
Convertible top having over center linkage
Image matching game method and apparatus