Resources Contact Us Home
Browse by: INVENTOR PATENT HOLDER PATENT NUMBER DATE
 
 
Fault monitoring and notification system for automated banking machines










Image Number 16 for United States Patent #7406630.

A system operates to receive status messages from banking machines (12) operating in a network (14). The messages are received by an event management system (20) operating at least one computer (54). The computer is in operative connection with a data store (52). The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. The event management system receives the messages and places them in a uniform standard message format for further processing by the system. A device status processing program (36) in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message. The computer also causes a trouble record to be created in the data store responsive to the status message from the banking machine. The multimedia reporter receives input messages from the entity and the computer causes information to be included in the trouble record responsive to the input messages. The system further provides report data to a user which enables the user to analyze the operation of the banking machines and service providing entities. The system further includes test capabilities for testing proper operation of the system.








 
 
  Recently Added Patents
System for providing access to playable media
Glass or glass-ceramic pane reflecting infrared radiation
Optical modulator module
Apparatus for merging spatial audio streams
Flip-chip mounting resin composition and bump forming resin composition
Calcium carbonate granulation
Method and system for monitoring service quality in a mobile node
  Randomly Featured Patents
Optical-distortion correcting apparatus and optical-distortion correcting method
Solar roof tile with solar and photovoltaic production of hot water and electrical energy
Strobe light
Fishing rod holder
Automated guided vehicle top disposed towing apparatus
Combinatorial synthesis and analysis of organometallic compounds and catalysts
High toughness ceramic composites consisting of ceramic body reinforced with metal fiber
Passivated porous polymer supports and methods for the preparation and use of same
Emergency light for marking of aircraft landing sites and other purposes
Soybean cultivar 89248009206