Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 3 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
Communication system and data transmission method thereof
Pizza stone
Distributed mobile access point acquisition
Para-xylylene based microfilm elution devices
Method of targeting hydrophobic drugs to vascular lesions
Automatic actuator for breakers or switches
Method and system for monitoring and treating hemodynamic parameters
  Randomly Featured Patents
Methods for making cancer prognoses based on subcellular localization of biomarkers
Bearing support with double stiffener
Systems and methods for hydrocarbon recovery
Portable memory device
Controlled process for the heat treating of delubed material
Manually operable fluid dispenser
Transfer case for hybrid vehicle
Aquarium toy
Method and device for optical fiber transmission
Visual wear confirmation polishing pad