Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 3 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
N-phenyl-(homo)piperazinyl-benzenesulfonyl or benzenesulfonamide compounds suitable for treating disorders that respond to the modulation of the serotonin 5-HT.sub.6 receptor
Transferring storage devices within storage device testing systems
Process for producing a carbon-comprising support
System for determining movement properties of a guided vehicle
Fishing apparatus
Method of treating a preceramic material
  Randomly Featured Patents
Hydrogen-absorbing alloy for battery and secondary nickel-metal hydride battery
Certain substituted ureas, as modulators of kinase activity
Hydrocarbon soluble magnesium compositions of high magnesium content
System for providing product environment information
Liquid treatment apparatus
Fuel injection device for internal combustion engines
Harvester tool
Array substrate for in-plane switching mode liquid crystal display device
System and method for verifying the integrity and completeness of records
Fluorinated vinyl ethers, copolymers thereof, and use in lithographic photoresist compositions