Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 2 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
Techniques for distributed storage aggregation
Mass spectrometry device and method using ion-molecule reaction ionization
Position pointer, variable capacitor and inputting apparatus
Starch networks as absorbent or superabsorbent materials and their preparation by extrusion
Liquid crystal display
Polymeric compositions including their uses and methods of production
Method and apparatus for displaying system status with a wide range of viewing angle
  Randomly Featured Patents
Semiconductor device with high frequency, high power output
Fuel dispensing nozzle improvement
Textile finishing agent
System and method for rehabilitating a manhole, and manhole rehabilitated thereby
Compositions for isolating a cDNA encoding a membrane-bound protein
Automatic testing system and method for semiconductor devices
Block of seats for airports
Cracking die for a nutcracking die assembly
Method and system for automatically activating a warning device on a train
Intermodulation mitigation technique in an RFID system