Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 2 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
Multi-bank queuing architecture for higher bandwidth on-chip memory buffer
Spray drying vancomycin
Systems and methods for online search recirculation and query categorization
Visual physician office systems and methods
Antimicrobial polysiloxane materials containing metal species
Load balancing in shortest-path-bridging networks
Lithographic apparatus and device manufacturing method
  Randomly Featured Patents
Distributed hierarchical identity management system authentication mechanisms
Switching network for interactive access and testing of subscriber loops
Refrigerator casing
Fluid dispensing valve having a deformable diaphragm
Hydraulic press with infinite head rotation
Isolation valves
Optical formation device and method
Transmission system
Foldable and simplified water tank
Window glass bonding strip