Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 2 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
Horizontal aggregations in a relational database management system
X-ray imaging
Formation of a masking layer on a dielectric region to facilitate formation of a capping layer on electrically conductive regions separated by the dielectric region
Reference circuit with curvature correction using additional complementary to temperature component
Systems and methods for velocity profile based approach to point control
Method of creating animatable digital clone from multi-view images
Image forming apparatus
  Randomly Featured Patents
Fan device having an ultra thin-type structure with a minimum air gap for reducing an axial thickness
Novel hardener for gelatin and method for hardening gelatin
Gem shaped novelty container
Vehicle headlamp
Roll paper printer and method of opening and closing a roll paper printer cover
Stitch bonded fabrics, method and apparatus for making the same
UV transparent oxynitride deposition in single wafer PECVD system
Door mounted circuit breaker operating apparatus
Foam generating compositions
Method and apparatus featuring a non-consumable anode for the electrowinning of aluminum