Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 2 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
Reading apparatus and reading method
Method and apparatus for secure transfer and playback of multimedia content
Navigation system and navigation apparatus
Method for forming a film
Method to prevent hyper frame number de-synchronization in a wireless communication system
Information processing apparatus and display control method
Controlling generation of debug exceptions
  Randomly Featured Patents
Structures and methods to enhance Cu interconnect electromigration (EM) performance
Upper and side portions of a watch/stop watch
Cassette loading mechanism of magnetic recording and/or reproducing apparatus
Vegetable spray
Zone heating for fluidized bed silane pyrolysis
Stem for an article of stemware
Food transport chain conveyor system
Displaying information having headers or labels on a display device display pane
Computation of all-pairs reaching probabilities in software systems
High capacity ribbon supply arrangement