Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 2 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
Control method and allocation structure for flash memory device
Hybrid fiber constructions to mitigate creep in composites
Liquid crystal shutter glasses
Polypeptides having beta-glucosidase activity and beta-xylosidase activity and polynucleotides encoding same
Vehicle fender
Magnetic impedance element and magnetic sensor using the same
Sample analyzing device
  Randomly Featured Patents
Hand truck having a folding nose piece
Expanded metal sheet
Light emitting apparatus, method of manufacturing light emitting apparatus, and electronic apparatus
Robotic Stacker
Active matrix organic light-emitting diode and manufacturing method thereof
In-line skate wheels
Quick coupler assembly with dual hook members
High speed apparatus and method for rasterization of font glyphs
Compression mold for forming a composite material fixed angle rotor
Velocity sensor probe