Resources Contact Us Home
Browse by: INVENTOR PATENT HOLDER PATENT NUMBER DATE
 
 
Dynamic display of personal computer support information










Image Number 2 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.








 
 
  Recently Added Patents
Distributed mobile access point acquisition
Headset systems and methods
Memory management configuration
Firewall-tolerant voice-over-internet-protocol (VoIP) emulating SSL or HTTP sessions embedding voice data in cookies
Method and system for leveraging the power of one's social-network in an online marketplace
Lubricant composition
High-efficiency preambles for communications systems over pseudo-stationary communication channels
  Randomly Featured Patents
DNA encoding human papillomavirus type 6A
Distance measuring apparatus, distance measuring method, distance measurement program and computer readable recording medium
Bookmark
Method and apparatus for separating material
Humidifier
Compositions and methods for prostate and kidney health and disorders, an herbal preparation
Method of detecting inclination and inclination detecting apparatus
Recording apparatus using a thermosensitive recording medium
Model railroad coupler
Exercise device for use with a chair