Resources Contact Us Home
Dynamic display of personal computer support information

Image Number 2 for United States Patent #6944800.

A method and system of detecting and reporting failures in a computer, in particular a personal computer is disclosed. Event codes related to failure events are given unique alpha numeric designations, allowing universal recognition of failures related to diagnostic programs that are ran. The unique event codes are stored in an error log when a particular failure is found through the operation of a diagnostic program. The error log is parsed as to determined values and can be minimized further by eliminating redundant occurrences of the event codes. Event codes can be related to frequently asked question (FAQ) files, the FAQ files can then be presented to a user. In certain cases, the presented FAQ files can be minimized further by a template that masks out irrelevant FAQ files. The FAQ file that are considered relevant can be predetermined per the requirements of the user.

  Recently Added Patents
Systems and methods for automatic skin-based identification of people using digital images
Telecommunication and multimedia management method and apparatus
Wireless communication system, wireless communication apparatus, and wireless communication method
Method and system for repurposing E-mail correspondence to save paper and ink
System for enhancing expert-based computerized analysis of a set of digital documents and methods useful in conjunction therewith
Shaped-potato sandwich product
  Randomly Featured Patents
Data processing apparatus, method of controlling termination voltage of data processing apparatus, and image forming apparatus
Functional element-mounted module and a method for producing the same
Lumen-traveling biological interface device and method of use
Curable silicone composition and cured product therefrom
Image processing device with a CSA accumulator for improving image quality and related method
Soil and water remediation and enhancement process and apparatus therefor
Dicarboxylic acids and dicarboxylic acid esters containing a benzimidazolone radical
Gas detector
Ceramic coated exhaust manifold and method