Resources Contact Us Home
Java enabled groupware

Image Number 4 for United States Patent #6400820.

A system for operating a call center comprising workstations and corresponding telephones connected to a telephony private branch switch. The system comprising: a telephony server, connected between the workstations and the telephony switch, for performing telephony functions on telephone lines connected to the switch; a groupware environment such as Lotus Notes for enabling a business application to be executed on the workstations; and a business application for execution within said groupware environment. The groupware environment having a Java Virtual Machine and a Java Applet Interface for enabling the execution of Java applets within the application independent of the groupware environment. The business application comprises a telephony applet embedded within a presentation layer which can communicate directly with the telephony server independent of the groupware environment.

  Recently Added Patents
Method of optimizing air mover performance characteristics to minimize temperature variations in a computing system enclosure
Storage device performance alignment notification
Information processing apparatus, information processing method, and program
Semiconductor element-embedded wiring substrate
Local access to data while roaming with a mobile telephony device
Method and apparatus for performing real time anomaly detection
Camera body, and camera system
  Randomly Featured Patents
Cylinder head of an internal-combustion engine
6-heterocyclic-4-amino-1,3,4,5-tetrahydrobenz [cd] indoles
Fluorinated phthalonitriles
Method of carbon nitriding a metal workpiece
Integral-type heat exchanger
Jewelry display and travel device
Semiconductor device
Electric power generation using power turbine aft of LPT
Display apparatus having light-shielding layer and variable light-transmittance pattern