Resources Contact Us Home
Computer system for merchant communication to customers

Image Number 4 for United States Patent #6073112.

A computer system provides automated merchant-to-customer communication. Each merchant customer is grouped into an initial grouping or entry segment, based on merchant definition of allocation filters. Merchant-defined triggers subsequently resegment customer groupings based on predefined criteria which includes any measurable behavioral patterns as provided by the merchant and stored in a data base. Resegmenting is continually or dynamically provided based on behavior (e.g., shopping activity) of customers. Predefined communication scheduling and/or merchant-defined events initiate execution of a working communication designed by the merchant. The triggers and events are merchant-specified sets of criteria based on demographics, psychographics, and customer shopping behavior. Further filtering of a group of target customers to a final recipient group based on merchant specified criteria is provided by program filters. The present invention combination of allocators, triggers, filters, events and communication programs enable merchant communication of a desired message, to an appropriate recipient group, at a desired time, to be automated through computer systems.

  Recently Added Patents
Keyswitch controller
Mixture, especially spinning solution
Method, device and computer readable medium for determining whether transmission signals are present in received signals
System and method for multi-tiered meta-data caching and distribution in a clustered computer environment
Mirror drift compensation in an optical circuit switch
Multichannel device utilizing a centralized out-of-band authentication system (COBAS)
Weight-balanced polygonal mirror, light scanning unit using the polygonal mirror, and image forming apparatus
  Randomly Featured Patents
Valve assembly for musical instruments
Magnetic disk driver capable of decreasing ingress of noise in a main surface of a main frame
Trim switch for tiller-steered outboard
Film deposition method and apparatus for semiconductor devices
Tire tread
Disc brake assembly and method of using same
Composition and method for perforating heat-sensitive stencil sheet
Method for measuring fracture toughness of thin films
Apparatus and method for identifying paper cassettes
Light emitting diode bulb