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Telephone answering overflow to electronic mail










Image Number 2 for United States Patent #5732126.

A method and apparatus are provided for the overflow routing of incoming telephone messages to an electronic mail inbasket. In one embodiment, the invention queries the capacity of a telephone answering system to store an audio message from an incoming telephone call for later play. Upon determining that the telephone answering system lacks the capacity to store the audio message, the invention converts the caller's audio message to text and routes the text to an electronic mail inbasket, preferably the inbasket of the intended recipient of the call.








 
 
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