A method and system is disclosed for configuring a telecommunication switch which controls a telecommunication line. The telecommunication switch is programmed to create a usage record for each outgoing call. The method includes the step of creating in the switch at least one service rec
A telephone routing system for use with a programmable central office switch and a voice messaging system, wherein the programmable central office switch is of the type that provides prioritized features such as queuing, call forward busy line and call forward don't answer to the voice